Terms of Service

The terms of services from Business Name: Small Biz Web Design Studio (www.sbwds.com), constitutes agreement to these terms.

Website Development, Ongoing Support & Internet Marketing

All Graphic Design, Web Design & Development, SEO and Ongoing services provided by Small Biz Web Design Studio are subject to the following terms and conditions.

Estimates & Contracts

Estimates provided to prospects will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.

Charges & Fees

All new web design projects require an initial 50% deposit that will be due at contract signing. The remaining 50% balance will be due upon acceptance of the completed web development project before it is released to the client or published to the internet.

For SEO 100% payment (Monthly) needs to be paid upfront before starting the each month work.

Small Biz Web Design Studio retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items. (see copyright & ownership clause)

Contract Cancellation

A non-refundable deposit amount of 50% is due at the time of each contract signing. Cancellation of any contract by either party will result in a refund to the client of all fees paid beyond the deposit amount, minus the amount already incurred in the development of the project by the date of cancellation, based on the amount of $250/hour. If the project contract is completed you may not be entitled to any amount at the discretion of Small Biz Web Design Studio. Contract cancellation refunds will be processed and delivered within 30 business days of the cancellation date.

Payments

Small Biz Web Design Studio accepts payments via PayPal and all major Credit Cards via Paylane. Your payment should come from PayPal available funds or credit card. Your project will not be released to you or uploaded until full payment is received.

1. Small Biz Web Design Studio contract terms with the client will be specific per client request in the contract.

2. If a client wants to terminate the contract he can do so with a notice of 30 days prior to termination.

3. In case you have to file any complaint, please use our main email address : offfice@smallbizwebdesignstudio.com. Each individual complaint will be answered within 48 hours or less.


Hours of Operation

Our business hours are Monday-Friday from 9am-5pm PST.

Project Delivery Date

Every design & development projects delivery date will be fixed as per requirements of the projects. For SEO, reporting date will be weekly/monthly.

Complaint

For launch any complaint regarding delay of work or any other issues, use contact us form.

Copyright & Ownership

Upon completion of the project, Small Biz Web Design Studio transfers all rights and ownership of CUSTOM designs and programming written by Small Biz Web Design Studio to the client.

Small Biz Web Design Studio reserves the right to resell custom designed web sites that remain unpaid by the original client, unaccepted mockups or other graphics created by Small Biz Web Design Studio but not in legal use by the client.

Small Biz Web Design Studio reserves the right to display websites and graphics that have been designed by Small Biz Web Design Studio on their website, and in any marketing material to aid as examples of our work.

Refunds

Refund Policy Small Biz Web Design Studio (www.smallbizwebdesignstudio.com) follows a very transparent refund policy. For Design & SEO projects, if we’re unable to start project within 10 working days of getting your order, we’ll refund you FULL amount you paid to us. Due to nature of the service and business, we don’t offer or entertain any claim of refund after we start the project and send you update on design or SEO.